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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Dibble

July 30, 2026

5  out of  5
rating by Brandon Dibble
"I have had a great experience working with Nicole from State Farm in Westbrook. She is friendly, professional, and incredibly helpful."
We responded:
"Thank you for the five-star review, Brandon! We are happy to hear you had a great experience with Nicole. We appreciate you!"
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Tina Nemitz

July 23, 2026

5  out of  5
rating by Tina Nemitz
"Fabulous customer service, always easy to talk to and very helpful!"
We responded:
"We appreciate your review, Tina! We are delighted to know you had a great experience with our State Farm office. "
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Jason Bartosh

July 23, 2026

5  out of  5
rating by Jason Bartosh
"Always fast with responses to any of my questions. I can stop in the office at any time and know when I leave everything will be taking care of."
We responded:
"Jason, thank you for taking the time to review our office. We are honored by your positive feedback, and we look forward to continuing to provide you with great service!"
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Theresa Heffner

July 20, 2026

5  out of  5
rating by Theresa Heffner
"I always have great service and they help me out every time"
We responded:
"Thank you for the nice review, Theresa! We appreciate your business and enjoy working with you!"
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Laney Brown

July 8, 2026

5  out of  5
rating by Laney Brown
"Daylen made my transition out of my childhood home much easier. She helped me navigate renter’s insurance for my first apartment and explained the benefits of life insurance in great detail at a level of my understanding. They all have wonderful customer service skills!"
We responded:
"Laney, thank you for taking the time to review our office. We are honored by your positive feedback, and we look forward to continuing to provide you with great service!"
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Bob Martinson

June 25, 2026

5  out of  5
rating by Bob Martinson
"Kim was fantastic to work with - we saved a substantial amount by switching over to State Farm! Come and see her - she's AWESOME!"
We responded:
"We are thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we appreciate your trust in us. Thank you for choosing our office!"
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Shauna Stokes

January 9, 2026

5  out of  5
rating by Shauna Stokes
"We've had State Farm for years, and they’ve consistently provided outstanding support. My agent, Kim, is truly top-notch—knowledgeable, personable, and always quick to respond. As well as her entire team. Anytime we’ve needed help, they’ve been attentive and made sure everything was handled smoothly and efficiently. It’s reassuring to work with an agent who genuinely cares and takes the time to make sure you’re well taken care of. I highly recommend Kim and her team at State Farm for reliable coverage and excellent customer service."
We responded:
"Thank you for the taking the time to leave us a review, Shauna! We are delighted to hear that you have had a wonderful experience with our office. We sincerely appreciate your business!"
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Jeni Schipper

June 20, 2025

5  out of  5
rating by Jeni Schipper
"State Farm has been insuring our family for over 20 years. Great to work with. Highly recommended. Call Kim’s office for any questions. She and her team are amazing."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Renee Zachman

June 10, 2025

5  out of  5
rating by Renee Zachman
"Kim Holm has been our agent for over 10 years. We have made many changes during those years and she continues to take care of our needs. She, as well as her staff, advises us and reminds us of things that need to be done. They really do care. Jim and I would highly recommend them."
We responded:
"Renee, thank you for taking the time to review our office. We are honored by your positive feedback, and we look forward to continuing to provide you with great service!"
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Carin Hoffbeck

June 4, 2025

5  out of  5
rating by Carin Hoffbeck
"Kim and team consistently exceed our expectations for great customer service. They make it very easy to add new coverage and provide great support any time we have a claim or questions. Kim reviews our policies annually to help ensure that we have appropriate coverage. Highly recommend!"
We responded:
"Thank you for the nice review, Carin! It's our pleasure to assist you with your insurance needs. We appreciate your business and look forward to continuing to serve you with great service!"
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Geraldine Hubert

June 1, 2025

5  out of  5
rating by Geraldine Hubert
"Great insurance"
We responded:
"Thank you for the 5 Star Review Geraldine! "
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Rosan Otto

May 9, 2025

5  out of  5
rating by Rosan Otto
"Daylen is great to work with!"
We responded:
"Thank you for the five-star review, Rosan! We are happy to hear you had a great experience with Daylen. We appreciate you!"
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Sydney Ahlschlager

March 1, 2025

5  out of  5
rating by Sydney Ahlschlager
"Kim and her team are the best! They are so helpful and caring. Whenever I have a question or need something, they are there to help me out!"
We responded:
"Sydney, thank you so much for the review! Your business is much appreciated! We are always here to help so don't hesitate to reach out when needed."
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Amy Loosbrock

February 26, 2025

5  out of  5
rating by Amy Loosbrock
"I have been with State Farm for several years and have always had exceptional customer service. The team is incredibly knowledgeable and helpful, they always make sure I am well taken care of. Highly recommend!!!"
We responded:
"Amy, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Lacey Johnson

February 21, 2025

5  out of  5
rating by Lacey Johnson
"Kim went above and beyond our expectations when getting our insurance policies in place. It was nice working with her, she responded quickly to any questions we had and he knowledge got us what we were looking for."
We responded:
"Thank you for the 5-Star review, Lacey! It is our pleasure to help you and your family with your insurance needs. We appreciate you and your business! "
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Grace Hill

January 23, 2025

5  out of  5
rating by Grace Hill
"Absolutely wonderful service, always responds quickly and very helpful and knowledgeable."
We responded:
"We are delighted to hear that you have had a wonderful experience with our office. Thank you for the taking the time to leave us a review, Grace! We appreciate your business!"
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Kyle Jans

January 19, 2025

5  out of  5
rating by Kyle Jans
"We go to the Kim Holm Agency location in Westbrook! Nicole always takes great care of us! She does a great job of identifying our needs and providing the products that serve us best! Thanks for the great service!"
We responded:
"Thank you for your loyalty and kind words, Kyle! We are thrilled to hear about your positive experience with Nicole and our office. We appreciate your business! "
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Martha Jensen

January 17, 2025

5  out of  5
rating by Martha Jensen
"I am so amazed and pleased at the quality care we have received with Nicole at State Farm. She always finds the time to answer our questions and give suggestions and variables to help us on our decision making. I am so thankful to have found a company who puts people and honesty first."
We responded:
"We appreciate your review, Martha! We are delighted to know you had a great experience with Nicole and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kris -

January 16, 2025

5  out of  5
rating by Kris -
"Daylen did an awesome job helping us transfer our insurance back to State Farm. She is knowledgeable and very efficient. She was able to answer all questions clearly. We highly recommend Daylen and Kim Holm State Farm Insurance Agency.
Kris S"
We responded:
"Thank you for the positive feedback, Kris. We are thrilled to know you had a wonderful experience with Daylen! Your satisfaction is our top priority. Thank you for choosing our office to be your local State Farm agent!"
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elizabeth Schreier

January 15, 2025

5  out of  5
rating by elizabeth Schreier
"Everyone at Kim Holm Agency is amazing and so genuinely caring. Daylen did a great job answering all my questions."
We responded:
"Thank you for reviewing our office! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeff Salmon

January 15, 2025

5  out of  5
rating by Jeff Salmon
"Daylen is always very helpful !"
We responded:
"Thank you for the 5-star review, Jeff! We agree, Daylen is very helpful! We appreciate your business!"
Profile photo of Malory Brown

Malory Brown

January 15, 2025

5  out of  5
rating by Malory Brown
"I've been with Kim Holm - State Farm since 2016 and I couldn't ask for a better team to have my back. Individually, and as a whole, the knowledge, compassion, and willingness to serve are above and beyond."
We responded:
"Thank you for the amazing feedback, Malory! It's our pleasure to assist you with your insurance needs. We appreciate your business and look forward to continuing to serve you with great service! "
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Grant Schlaht

January 15, 2025

5  out of  5
rating by Grant Schlaht
"Working with Daylen and Kim takes the stress out of worrying about insurance. I came in with a lot of questions about our coverages and they were patient and made sure I understood what I was signing up for. Highly recommend!"
We responded:
"Thank you, Grant! We are thrilled to hear that our team provided you with a stress-free experience. Your satisfaction is our top priority, and we appreciate your trust in us! Thank you for choosing our office."
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Kyle Kirlin

January 14, 2025

5  out of  5
rating by Kyle Kirlin
"Kim and her team are the best in the business. I was working with Nicole for getting my business covered and she was so helpful and saved me a ton of money. I highly recommend them to anyone even if you don’t live in the area."
We responded:
"Thank you, Kyle! We are thrilled to hear that Nicole, and our team are meeting your insurance needs. Your recommendation means a lot to us! Thank you for your business."
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Debra Kuechenmeister

January 9, 2025

5  out of  5
rating by Debra Kuechenmeister
"Great atmosphere, everyone is awesome to work with!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "